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Pipeline Safety

SourceGas really cares about your safety. Our employees are thoroughly trained to operate and maintain our pipeline systems safely. We want you to be aware of our pipelines and ask for your help in preventing accidental damage to them.

SECURITY ALERT - SourceGas supports our nation’s Homeland Security efforts and encourages you to immediately notify and report any suspicious persons and/or activities near the pipeline to your local law enforcement authorities by calling 911.

Pipeline Safety is an Issue that Connects Us All

The public expects safe, reliable and environmentally sound energy pipeline transportation systems. Socially and economically, we all rely on the oil, natural gas and other products delivered by pipelines. These products touch every one of us every day, providing energy to heat our buildings, cook our meals and fuel our vehicles. Industries and the military also depend on pipelines to deliver large volumes of fuel reliably, efficiently and safely.

Pipelines are safe and efficient, and are the only feasible method for delivering the vast quantities of energy products that we require each day. Close to 2 million miles of energy transportation pipelines crisscross the United States alone, from production fields and import terminals to homes and businesses. Pipeline safety truly is an issue that connects us all.

While pipelines have a good safety record relative to the tremendous volumes of products they carry, pipeline accidents can and sometimes do occur. For that reason, we urge everyone to become aware of pipelines in their communities, and to understand how to recognize and respond to pipeline emergencies and help prevent pipeline damage.

Recognizing and Responding to Pipeline Emergencies

Remember, pipelines carry both gases and hazardous liquids. Some pipeline gases are lighter than air and will rise, other gases are heavier and will stay near the ground. Many liquids form gaseous vapor clouds when released into the air. Be aware that all petroleum gases and liquids are flammable and, therefore, any pipeline leak can be potentially dangerous.

Signs of a pipeline release:

Sight - A fire, explosion or pool of liquid on the ground near a pipeline, a rainbow sheen on water, a dense white vapor cloud, fog or ice over a pipeline right-of-way, continuous bubbling in wet or flooded areas, or dead or discolored vegetation.

Sound - An unusual noise coming from the pipeline, such as a hissing or roaring sound.

Smell - An unusual chemical or petroleum odor, such as gasoline, oil, sulfur, or the pungent "rotten egg" smell of odorized natural gas.

NOTE: All of these signs may not occur at the same time.

If you suspect a pipeline leak has occurred:

What to Do
  • If you detect the unusual odor near or inside a building, turn all gas appliances all the way OFF.
  • Turn off and abandon any motorized equipment you may be operating near the leak site.
  • Leave the area immediately by foot and remain upwind of the leak site.
  • Warn others - if it is safe to do so without entering the leak area.
  • Call 911 or your local emergency response number from a neighbor's house or other location well away from the pipeline leak.
  • Call the pipeline company's 24-hour emergency phone number as listed on a nearby pipeline marker or from another source, if available.
  • Keep ignition sources away from the area.


What NOT to Do
  • DO NOT enter or re-enter the area.
  • DO NOT attempt to operate any pipeline valves.
  • DO NOT touch, breathe, or make contact with leaking liquids.
  • DO NOT attempt to extinguish a fire on the pipeline right-of-way.
  • DO NOT light a match, start an engine, open a garage door, switch on/off light switches, or do anything that may create a spark.
  • DO NOT use a cell phone while near the suspected emergency area.


SourceGas' response to a pipeline release could include:
  • Shut down the pipeline system
  • Respond to the emergency location.
  • Close valves to isolate the problem.
  • Identify hazardous areas.
  • Safeguard the environment.
  • Protect the health and safety of all persons, emergency response agency personnel and our employees.
  • Excavate and repair the damaged line.
  • Contain and clean up the spill.