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Emergency Preparedness

SourceGas periodically revises its Emergency Response Plan and Operations and Maintenance Plan to keep these plans current and provide necessary training to company personnel and emergency response officials.

We work closely with emergency responders and local officials to prevent and prepare for emergencies. This is done through scheduled meetings in conjunction with the Arkansas Regulatory Partnership Program (ARPP) which provides safety information and proper procedures to firefighters and other local and state emergency response officials.

If you are an emergency responder and would like more information on the ARPP and upcoming meetings please visit

Annual Home Safety Checks

Properly adjusted gas appliances used with adequate combustion air create the same simple by-products as humans do when we breathe, carbon dioxide and water vapor. Natural gas itself is nontoxic.

The potential danger comes from the incomplete combustion of natural gas, which can produce carbon monoxide. If you smell any unusual odor and can't immediately identify and remedy the source, get yourself and others out of the area and call SourceGas for help. Carbon monoxide results from the incomplete combustion of any fuel in air. This includes wood, gasoline, kerosene, etc. as well as natural gas and propane. SourceGas recommends that you have your gas burning appliances inspected annually by a professional.

Pipeline Purpose and Reliability

SourceGas operates over 5,700 miles of pipeline system to gather, transport and distribute natural gas to over 150,000 customers throughout our service territory. These pipeline systems operate quietly and safely in neighborhoods and rural areas to provide reliable natural gas service to residential, commercial and industrial customers.

The natural gas industry works closely with and is regulated by the US Department of Transportation and the Arkansas Office of Pipeline Safety. SourceGas' pipeline system is constructed and maintained to standards established by these regulatory agencies.

Pipeline Location and Pipeline Markers

Natural gas pipelines may be located anywhere. To meet energy needs pipelines may cross pastures, subdivisions, parks, golf courses, streets and highways. In many cases pipelines that were constructed many years ago are now located in the middle of developed areas. One of the greatest challenges to pipeline safety is damage caused by excavation, construction, farming and even homeowner construction and maintenance. Pipeline warning signs are installed to educate the public about the general location of natural gas pipelines and provide SourceGas' contact information to the public. Please remember these signs may not always be present due to vandalism, theft or other damage. Before beginning any excavation project call Arkansas One Call at 1-800-482-8998.

Additional Information
Additional information about pipeline safety may be found at the following websites:
  • US Department of Transportation Office of Pipeline Safety
  • Arkansas Public Service Commission Pipeline Safety Office
  • Arkansas One Call
  • National Pipeline Mapping System