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1.800.563.0012

Home Heating Assistance

If you are unable to pay your bill please talk to a SourceGas representative at 1.800.563.0012 as soon as possible .

Based on your situation we might be able to provide you options or tell you about a service to help you with your home heating bills.

Our options include programs like Balanced Billing that allow you to smooth out your bill from month to month. You may enroll in Balanced Billing anytime of the year. In addition, you can save money on your energy bills by following some of these energy saving tips.

SourceGas also provides assistance with Low Income Energy Assistance Programs (Also known as LIEAP, LEAP, HEAP). This federally-funded program, administered by the Department of Social Services and Department of Senior Services, provides payment assistance to eligible customers. Contact your County Department of Social Services or Department of Senior Services for more information on how to apply for a LIHEAP grant.

No matter what, we here at SourceGas are here to help. So give us a call with any billing problem you have and we can work it out.

For more information, call us at
1.800.563.0012

Monday-Friday
8:00 am - 7:30 pm Central time
7:00 am - 6:30 pm Mountain time

Other Resources:

In Colorado:

If you need home heating assistance please contact your county Department of Social Services, or call the Colorado Department of Human Services at 303-861-0269 or visit the Colorado state web site.

Also, the Energy Outreach Colorado (formerly Colorado Energy Assistance Foundation or CEAF) has several programs to help low-income people pay their energy bills. Call 303-825-8750 or visit EnergyOutreach.org for more information.

The Low-Income Energy Assistance Program (LEAP) helps needy Coloradans pay their winter utility bills. Call 1-866-HEAT-HELP (1-866-432-8435) for more information.

SourceGas also offers a Percent of Income Payment Plan (PIPP) for qualified low-income Colorado customers. Click here for more information

Colorado Energy $aving Partners program

The Governor's Office and Energy Management and Conservation (OEMC), in cooperation with SourceGas, other Colorado utilities and the Colorado Energy Assistance Foundation, fund the Energy $aving Partners program, which provides cost-effective household energy efficiency or 'weatherization" upgrades to low-income, senior and physically-challenged Coloradans.

A few simple home improvements can save a homeowner 20 percent on their monthly utility bills. According to a recent survey by Public Service Company of Colorado, one out of four residents who receive weatherization services experience a 37 percent reduction in their heating costs. Weatherization upgrades not only help lower monthly utility bills and reduce energy consumption, but they increase the overall comfort and safety of the home. Eligible housing types include single-family houses, mobile homes and multifamily units - both renters and homeowners. Individuals who receive benefits from a number of low-income assistance programs, such as LIHEAP, SSI, TANF and COAP automatically qualify to receive E$P services.

Since E$P began in 1976, it has successfully provided more than 60,000 Colorado homes with weatherization services. More than 3,000 homes are weatherized each year by local service agencies located in communities throughout the state. To find out if you or someone you know is eligible for no-cost weatherization services, call toll-free 1-866-HEAT-HELP (1-866-432-8435). Your local service agency can answer questions about the program and assist with the application process.

Excess Is Out: Colorado Rebate & Incentives Program

SourceGas in now offering energy-efficiency programs like rebates on equipment, low-cost energy audits and offers for income-qualified customers to help you save money and energy at the same time. Click here to learn more about the programs & rebates available.

In Nebraska:

The best way to receive help is to contact the Nebraska Department of Health & Human Services

- click the link or call 855-632-7633 (en Espanol 800-383-4278)

Nebraska Low Income Energy Assistance Program (LIHEAP) The Nebraska Low Income Energy Assistance Program (LIHEAP) is available to help those with limited incomes offset the cost of heating and cooling their homes.

The program will partially pay the cost of your electricity, fuel oil, gas, coal, wood, kerosene, propane, or other fuel source. Eligibility is determined by checking your resources and income. Grant amounts are based on your income, type of residence, and the type of fuel that is used

For further assistance, or for an application, please contact the Department of Health & Human Services.


In Wyoming:


Contact your county Department of Social Services, or call the Wyoming Department of Family Services at (307) 777-5561 or visit the Wyoming state web site.


Energy Share of Wyoming

Energy Share of Wyoming is a private, non-profit organization established to help people in hardship circumstances with energy-related emergencies. It assists people with energy problems when no other resources are available to them and when these problems are caused by circumstances beyond their control.  The organization focuses on helping with energy-related emergencies IF ALL OTHER SOURCES OF ASSISTANCE HAVE BEEN EXHAUSTED. Energy Share may help individuals pay their energy bills. A one-time expenditure of up to $400.00 per house-hold can be made to provide assistance.
The Salvation Army is the local representative for Energy Share and is responsible for assessing need and determining eligibility for Energy Share assistance. To apply or to locate your local Salvation Army field representative, please call toll-free 1-877-461-5719.  Or visit the Energy Share of Wyoming website by clicking here .

Wyoming Energy Savers Program (WES)

The Governor’s Office and the Wyoming Community Development Authority spearheaded a partnership among many industry leaders to create the Wyoming Energy Savers Program (WES), a program designed to address energy efficiency improvements for Wyoming homeowners. The program is a statewide second mortgage program offering deferred and amortizing loans to income-qualifying homeowners needing assistance in paying for essential, cost-effective energy efficiency improvements. Such improvements include furnace replacement, ceiling insulation, caulking, weather stripping, storm windows, and set-back thermostats to meet immediate winter needs. For a list of participating lenders or for more information on the WES Program, please contact WCDA at (307) 265-0603 or visit their website at www.wyomingcda.com. Low Income Energy Assistance Program (LIEAP)

The Department of Family Services administers the federally funded LIEAP/Weatherization programs and provides oversight to local not-for-profit agencies that deliver authorized services. The LIEAP program helps eligible low-income families with home heating energy needs. The program assists with payment of home heating costs and weatherizing homes to promote efficient energy use and reduce energy costs. Eligibility for the program is based on family income and submittal of proof of responsibility for paying home heating costs.

Wyoming Low Income Energy Assistance Program (LIEAP)

The Wyoming LIEAP program has been in existence for more than 20 years and serves an average of 10,000 people annually.

The LIEAP application process is handled by phone and mail. Wyoming residents may obtain an application by calling 1-800-246-4221  
Or by mailing a request to:
LIEAP Office
P.O. Box 827
Cheyenne, WY 82003
Or visit their website at https://sites.google.com/a/wyo.gov/dfsweb/economic-assistance/lieap

Wyoming Home Performance

As a founding partner of Wyoming Home Performance Alliance, SourceGas invites you to visit the WHP website to learn more about the whole-house approach to energy efficiency. Click here to learn more. http://www.wyominghomeperformance.com or call 307-242-9924.